Why Customer Experience Matters, Even in a Job Search

"We have reviewed your resume and would like to make an appointment...": This subject line looks pretty promising. But then it often goes downhill. Ah, the bane of lousy customer experience in the world of recruiters. Phil Buckley, of 1918 Internet Services, has an excellent blog post questioning the traditional career transition & job search model, which is impersonal and spammy. He proposes a solution that puts the experience of the job search candidate front & center.

Goes to show that designing a pleasant customer experience should extend outside of the workplace and even include job seekers.

Read the original post here: How NOT to Recruit a Job Candidate