Alan Siegel Talks About the Art of Simplification

Alan Siegel, co-founder of brand strategy leader Siegel+Gale, gives a fascinating TED talk where he applies the art of simplification to insurance policies, bank loans and mutual fund agreements. He takes issue with the complexity and legal jargon that undermines many legal and business communication tools.

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Blog, PostsMichael
Extensions Dilute Brands

Multi-grain Pringles snacks? Are you kidding? Pringles are supposed to be potato chips! Brand extensions are getting a bit diluted. Same goes for Cheerios. Aren't Cheerios supposed to be made from oats!? Now there is 7-grain Cheerios!

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Blog, PostsMichael
Bring the Conversation to Your Customers

There is tremendous value in using social media to promote brands. The real value, though, lies in integrating the social media strategy into a broader brand strategy that includes a deep understanding of your customers’ needs and desires. It is not enough to have social media tools; it is about using the right social media tools to nurture and cultivate an ongoing conversation with your most esteemed customers and fans. Where are YOUR customers hanging out online? How can you bring your conversation to them? Do they tweet about your service on Twitter? Comment about your product on Facebook? Buzz about your company on Google? With what promotions can you reward your most valuable customers? How can you provide them with an efficient and painless user experience?

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Stay Relevant to Avoid Social Media Failure

What happens to a company like Domino's or Comcast when it fails to properly use social media to connect with its customers? The brand becomes irrelevant, a casualty of missed opportunities. Don't let fear of failure keep you from getting in the game: Use social media to follow, engage and challenge your customers. Remain relevant.

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Blog, PostsMichael
Owning a Word in the Mind

How do brands become famous? They own a word or phrase in the minds of their consumers. Business owners can learn a lot about branding from Hollywood. Especially at awards shows. Watching the Best Actress presentation from the 2010 Oscars, I was reminded of how well brand-positioned the best actors are in Hollywood. In fact, many of the A-list actors are instantly recognizable by a word or a phrase.

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If You Create Value, They Will Pay

Online content providers are in a doldrums. Consumers simply do not want to subscribe to pay for content. Yet why do consumers value the iTunes Music Store and The Wall Street Journal while they complain about paying for other content? Why is HBO so popular while network TV is falling to pieces? They each offer differentiated products that the competition cannot.

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Articles, BlogMichael
Which Social Media tools are right for your brand?

In this podcast, we interview Christopher Korody. As an award-winning entrepreneur with a passion for social media, Chris explores its power to create awareness, foster interest, stimulate consideration, simplify purchase and nurture loyalty. This passion leverages his unique skills in business development, content creation and media production. Chris has previously served as Senior Creative Director with Dick Clark Productions and as the Vice President Senior Creative Director with Jack Morton Worldwide. He currently develops program strategy and creates content for social media initiatives.

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Blog, PodcastsMichael
Know Your Consumer First

This week we speak with Dr. Andrea Scott, Professor of Marketing at the Pepperdine University Graziadio School of Business and Management in Malibu. She discusses the importance of doing market research and understanding consumer behavior when conducting a branding campaign.

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Blog, PodcastsMichael